Episode 174: Meeting the manager |
Manager: |
You wanted a word with me? |
Khalid: |
Yes, I want to cancel my booking. |
Manager: |
Oh I hope I can change your mind. What seems to be the trouble? |
Khalid: |
Well first, you mixed up my booking. |
Manager: |
We've just got a new booking system in place. It's giving us a few teething problems. |
Khalid: |
But that's not my fault, is it? |
Manager: |
Of course not sir. I just wanted to point out that Christine isn't entirely to blame. |
Khalid: |
But it's not right that I should have to pay more because of this mix up. |
Manager: |
I hear what you're saying sir. |
Khalid: |
Good. I'm glad you're seeing sense. Because there are plenty of other hotels that want my business. |
Manager: |
Couldn't we come to some sort of compromise here? |
Khalid: |
What did you have in mind? |