MySQL Enterprise
Basic

MySQL Enterprise

Silver

MySQL Enterprise
Gold

MySQL Enterprise
Platinum

Software

MySQL Enterprise Server

Pro

Pro

Pro

Pro

Monthly Rapid Updates

Yes

Yes

Yes

Yes

Quarterly Service Packs

Yes

Yes

Yes

Yes

Add-on Options4

DRBD for MySQL

Option4

Option4

MySQL Network Monitoring and Advisory Services

Software Updates Service

Yes

Yes

Yes

Yes

Technical Alerts

Yes

Yes

Yes

Yes

Enterprise Dashboard

Yes

Yes

Yes

Notifications and Alerts

Yes

Yes

Yes

Custom Advisor

Yes

Yes

Yes

Administration Advisor

Yes

Yes

Yes

Security Advisor

Yes

Yes

Yes

Replication Advisor

Yes

Yes

Memory Usage Advisor

Yes

Yes

Schema Advisor

Yes

Performance Advisor

Yes

Consultative Support 1

Remote Troubleshooting

Yes

Yes

Replication Review

Yes

Yes

Query Review

Yes

Schema Review

Yes

Performance Tuning

Yes

Customer Code Reviews: MySQL Client APIs

Yes

Customer Code Reviews: MySQL User Defined Functions & Server Extensions

Yes

Customer Code Reviews: MySQL Stored Procedures, Triggers & Functions

Yes

Problem Resolution Support

Number of Incidents

2

Unlimited

Unlimited

Unlimited

Web-based Case Management

Yes

Yes

Yes

Yes

Emergency 2 Bug Fix Escalation

Yes

Yes

Emergency 2 Hot Fix Build

Yes

Yes

Custom Build

Option 4

Self Help Support

Knowledge Base

Yes

Yes

Yes

Yes

Lifecycle/EOL Support

Active

Yes

Yes

Yes

Yes

Extended

Yes

Yes

Yes